Organisational Policies Reporting Of Faults - 1173 Words

P.2 Organisational policies: Reporting of faults A report of fault could be a document that reports problems occurred throughout IT technical support, it can avoid from wrong blame and make certain others understanding what s wrong with equipment such as laptop or desktop computers, and they are sometimes used once a technician accidentally damages the equipment during maintenance, but problems can be caused not by accidental damage. There are various types of faults and they must to be reported as soon as possible, because it might be the best chance to solve the problem quickly. By reporting the fault as soon as possible, it will be a lot faster to fix it, but it really depends of what problem is there. To report the problem, it needs†¦show more content†¦SLA (Service Level Agreement) SLA is a contract between the IT technician and the company which means that technician must to do and to meet with the company requirements, for example IT technicians will produce the secure networks, authentication via username and password, and also computer troubleshooting and maintenance. Confidentiality Confidentiality within all companies is very important as employees have access to a lot of important information on the company that they could potentially steal, tell others about, post it online or more. Companies have policies in place which are put in place to let their staff know that these such things are unacceptable and helps to reduce this from taking place but will not stop them from their employees doing it. Confidentiality is also important between the company and all their customers and is part of the policy. The companies that hold information on their customers by law are not allowed to give out the information they hold to anyone else without that person’s permission, if this was to happen in the company it will result in actions taking place such as a fine or even worse. Organisational constraints: Costs Most companies that are using IT systems will not have a large amount of money to spend on the equipment they are using and the security they have in place on their systems. Companies will be looking forShow MoreRelatedMove and position1455 Words   |  6 Pagespositioning individuals How legislation and agreed ways of working affect working practices: Current, local, UK and European legislation affects procedures and practices. This include Manual Handling Operations Regulations 1992 (as amended 2004), Reporting of Injuries, Health and Safety at Work Act 1974 (England, Wales and Scotland) Health and Safety at Work (Northern Ireland) order 1 978, Lifting operations and lifting Equipment Regulation (1998( - LOLER, The Workplace (Health, Safety and Welfare)Read MoreNCFE EVIDENCE TRACKING SHEET5458 Words   |  22 Pages (D/602/2214) Develop and implement the health and safety policy Learning outcomes Type of evidence 1 Be able to define the statutory and workplace health and safety requirements for the organisation. 1.1 Analyse the structure of the organisation relative to health and safety 1.2 Advocate the Health and Safety Policy to all key stakeholders in the organisation 1.3 Assess the existing health and safety systems, policies and procedures in the organisation 1.4 Evaluate theRead MoreSafety Culture vs Safety Climate5255 Words   |  22 Pagesagrees stating that the term safety culture can be used to refer to the behavioural aspects (i.e. ‘what people do’), and the situational aspects of the company (i.e. ‘what the organisation has’). Other definitions include â€Å"those aspects of the organisational culture which will impact on attitudes and behaviour related to increasing or decreasing risk† (Guldenmund, 2000) and â€Å"the attitudes, beliefs and perceptions shared by natural groups as defining norms and values, which determine how they act andRead MoreProject Management Office3966 Words   |  16 PagesProject Management Office is to define and maintain projects management standards that must be implemented and adhered to throughout the organisation. The project management office must standardise the way that projects are executed by ensuring that policies, processes and procedures are repeated in exactly the same way in all of the projects that are performed in the organization. The Projects Management Office is the source of documentation, guidance and metrics on the practice of project managementRead MoreVinamilk Mbaar3744 Words   |  15 PagesUnit Outcomes Outcome Evidence for the criteria Feedback Assessor’s decision Internal Verification First attempt Re-work Be able to monitor appropriate systems to improve organisational performance LO3 Design systems to manage and monitor quality standards specified by the organisation 3.1 Demonstrate a quality culture to ensure continuous monitoring, evaluation and development of the process 3.2 Recommend improvements which align with the organisation’s objectives and goalsRead MoreCadbury Orang-Utans Case2358 Words   |  10 PagesQUESTION1: State what Cadbury’s mission, purpose, strategic plans, structure, policies, current public relations issues are. How do you think this will affect the public relations campaign and what should be the objectives of that campaign? ANSWER: Introduction: Cadbury as we know is a well-known company all over the world engaged in services of producing confectionery products. Cadbury provides its customers with world’s best chocolates and candies in more than 50 countries in the world andRead MoreCadbury Orang-Utans Case2364 Words   |  10 PagesQUESTION1: State what Cadbury’s mission, purpose, strategic plans, structure, policies, current public relations issues are. How do you think this will affect the public relations campaign and what should be the objectives of that campaign? ANSWER: Introduction: Cadbury as we know is a well-known company all over the world engaged in services of producing confectionery products. Cadbury provides its customers with world’s best chocolates and candies in more than 50 countries in the world and havingRead MoreThe Impact Of Organisational Policies On The Troubleshooting Repair Process1980 Words   |  8 Pagesimpact of organisational policies on the troubleshooting repair process Introduction Communications When there is a fault to report there are ways to report the error or problem you can email, phone, talk face to face or if the IT support staff have a form on their website you can fill in a form on it for the IT support know that there is a problem with that computer or a different computer. When everything is completed they have repaired everything they would enter everything in the fault log sayingRead MoreComparing Mintzberg and Fayol2543 Words   |  11 Pagesactivities; decision making; job analysis and design; staffing selection; empowerment (encouraging a liking for initiative and responsibility); performance management - fair and appropriate remuneration; maintenance of discipline and sanctions against faults and errors; subordination of individual interests to the general interest; and fighting against excess regulations, red tape and paper control. To command refers to setting the organization going (Fayol 1949:97). The object of command is to getRead MoreSocial Benefits of Audit2171 Words   |  9 Pagesseparate discipline contributes to the economic social advancement. Audits serve a vital economic purpose and play an important role in serving the public interest to strengthen accountability and reinforce trust and confidence in financial reporting. As such, audits help enhance economic prosperity, expanding the variety, number and value of transactions that people are prepared to enter into. However, in recent years, and in the light of corporate scandals, we have witnessed ongoing global